Privacy Policy
Last updated 12/06/2026
1. Who we are
This Privacy Policy explains how Zentyde B.V. ("we", "us") collects and processes your personal data when you visit http://localhost:3000 or place an order. Zentyde B.V. is the data controller responsible for your personal data. You can contact us at support@zentyde.com or by post at Voorbeeldstraat 1, 1011 AB Amsterdam, Netherlands.
2. What data we collect
- Order and account data — name, email address, postal address, telephone number, and order history.
- Payment data — handled by our payment providers; we do not store full card details on our servers.
- Technical data — IP address, device and browser information, and, with your consent, analytics data.
- Communications — messages you send us through the contact form, email, or chat.
3. Why we process it and our legal basis
- To perform your order contract (Art. 6(1)(b) GDPR) — taking payment, shipping, and providing support.
- To comply with legal obligations (Art. 6(1)(c) GDPR) — accounting, tax, and consumer-law records.
- For our legitimate interests (Art. 6(1)(f) GDPR) — securing the store and preventing fraud.
- With your consent (Art. 6(1)(a) GDPR) — non-essential cookies, analytics, and marketing email, which you can withdraw at any time.
4. Who we share it with
We share data only with processors that help us run the store: payment providers, shipping and fulfilment partners, and IT/hosting providers. They act on our instructions under data-processing agreements. Where data is transferred outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
5. How long we keep it
We keep order and invoicing data for the period required by law (generally up to 7 years for tax records) and other data only as long as necessary for the purposes above.
6. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent at any time. To exercise any right, email support@zentyde.com. You also have the right to lodge a complaint with your local data-protection supervisory authority.
7. Cookies
We use cookies as described in our Cookie Policy. Non-essential cookies load only after you accept them in the cookie banner.
8. Contact
Questions about this policy or your data? Contact Zentyde B.V. at support@zentyde.com or by post at Voorbeeldstraat 1, 1011 AB Amsterdam, Netherlands.
